Terms & Conditions

Terms & Conditions

 

The Pure Yoga website is made available to you in accordance with the following Terms and Conditions.
Please read all our Terms and Conditions carefully before placing any orders on www.thepureyoga.store
 
The following terms and conditions may be amended or modified from time to time without prior notice to you.
 
By using this site, you acknowledge & agree to all our terms and conditions. 
If you have any questions or if you would like any further information on these terms and conditions please do not hesitate to contact us on info@thepureyoga.store 
We always endeavour to meet and exceed best practices and always are open to your feedback.

The Terms and Conditions shall be governed by the laws of Queensland, Australia, and you and The Pure Yoga Wellbeing Centre hereby submit to the non-exclusive jurisdiction of the courts of Queensland.

 

The Site is operated by The Pure Yoga Wellbeing Centre, based on 8/ 113 Scarborough Street, Southport QLD 4215 Australia. ABN: 35 816 511 448.

 

Our Prices: 

All of our prices are updated on a regular basis, depending on the marketplace and any deals that we may negotiate with suppliers.
The only prices that we will honour are the ones clearly stated on www.thepureyoga.store website only. 
 
All other references to pricing on our site would need to be checked and confirmed.

  

Payment Options:

 
The Pure Yoga Wellbeing Centre - website store accepts credit cards (Visa, Mastercard).
 
After Pay and Zip Pay options are only available for Australian Credit Card holders and in store.
Also we offer payments through PayPal checkout. Payments made through PayPal will be charged in Australian Dollars (AUD) even if you are shopping on your own currency, this is due to the fact that our PayPal Account is in Australia.

 

Product Disclaimer:

The Pure Yoga Wellbeing Centre - store takes all reasonable care to ensure all details prices, photos, representations and descriptions of the product appearing on the website are updated and correct. 
We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the site. What you’ll see will depend on your device (computer, phone.) and we are therefore unable to guarantee the product images are an accurate representation of the actual merchandise.
 
Please refer to our return policy and procedure if you are unhappy with your purchase.

 

Stock Availability:

 All our stock is in our Yoga Studio in Gold Coast - Australia. 
We keep our stock limited and exclusive, so we only bring limited numbers of prints. 
We make every effort possible to have our items in stock and our stock updated, however, occasionally this information might not be correct. If for some reason the stock quantity is wrongly marked and we do not have the item you wished in stock we will notify you as soon as possible.
If we can’t supply an item as promised, then we will immediately refund your full payment or alternatively, you can choose a different product (of equal value) that you love as a replacement. 

 

Refunds:

The Pure Yoga Wellbeing Centre - Store DOES NOT issue refunds under any of these circumstances:
    • Change of mind;
    • Wrong size ordered;
    • Sale items.
For more information on our Terms and Conditions in regards to Refunds, Exchanges and Shipping please visit our Shipping & Exchanges page. 

 

Faulty Items:

 
Any product that arrives in a defective condition can be exchanged or returned for a refund as long as it is unwashed, unworn, with tags attached.
Examples of a faulty item upon arrival are: holes, open seams, rips, stains, etc.
When stretched, some of our fabrics will appear lighter in certain areas. This is not a defect. It is a normal characteristic of the fabric.
For more information on our Terms and Conditions in regards to Refunds, Exchanges and Shipping please visit our Shipping & Exchanges page.

 

Changes to your Order:

Once your order has been placed we are unable to make changes or cancel your order. 
However, if applicable, you can follow our return and exchange procedure to exchange an item. If you have made an error in your delivery address please contact us via email info@thepureyoga.store  immediately.
If your order has already been shipped The Pure Yoga accepts no responsibility for incorrect details entered. 
Our trading days are from Monday to Friday, from 9am to 5pm AEST excluding public holidays. We accept no exchanges, no returns, and refunds on Sale and Promotional items.

Shipping:

Free Shipping on all orders over $450 to Australia only 
Australia: all orders via Australia Post Express - shipping will be add in the order.

Please note that The Pure Yoga Wellbeing Centre is not responsible for packages, which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders.

Additionally, The Pure Yoga Wellbeing Centre is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.

International Shipping: 
Please be aware that orders to countries outside Australia may be subjected to import duties or tax, which are applied when your package reaches your country. Your order is shipped on a Delivery Duty Unpaid basis. We are unable to estimate the cost of duties and taxes your package will incur as this charges are imposed directly by your local customs. Payment of this is necessary to release your order from your customs. 
For items returned due to Unpaid Delivery Duty, The Pure Yoga Wellbeing Centre will not provide a refund for shipping expenses from Australia to the destination country and from the destination country back to Australia.  
For more information on our Terms and Conditions in regards to Refunds, Exchanges, Shipping and Duties please visit our Shipping & Exchanges page. 

 

Errors and Omissions:

Whilst we endeavour to get everything on our website correct, we do occasionally make a mistake and will not supply goods that have been erroneously priced or where details are incorrect and accidentally show a more expensive item at the price of a cheaper version or brand of that item.

About us

We are here to recommend the best products to support your yoga practice and your wellbeing.

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8/ 113 Scarborough Street
Southport - Gold Coast 
0401173072
2020 by thepureyoga.store